Agency merchandise & fulfillment

Your clients. Your vision. A merch partner behind it.

Bring apparel, merchandise production and fulfillment into one coordinated plan for your agency’s clients. Start with a project. Build toward a repeatable program.

Houston-based · Katy · Cypress · West Houston · Nationwide programs

Branded white and royal blue polos, navy layer and red cap arranged for a client merchandise program

Built around your relationship

A production partner for the work you win.

Choose the support your client project needs, with clear handoffs between your agency and LS Custom.

01

Marketing & branding agencies

Turn approved identities and campaigns into apparel, gifts and merchandise collections.

Plan a client collection
White branded hoodie, printed black shirt and red cap for a merchandise collection

From concept to approved collection

Make the merchandise feel like your client.

Choose products people will want to wear and use. We help review fabrics, decoration, product mix and production requirements around the brief.

  • Apparel, hats and useful branded merchandise
  • Artwork, placement and sample decisions
  • Product quantities and size breakdowns
  • Packaging and delivery requirements
Explore decoration options

A clear working process

From the first brief to the next reorder.

Agree the decisions once, then keep the approved details connected to the project.

01

Scope the project

Share the client brief, audience, quantity, budget range and required date. Identify who approves artwork and who receives updates.

Prepare your brief

02

Approve the details

Review products, decoration, samples where needed, costs and timing. Confirm inventory and fulfillment responsibilities in writing.

Understand our process

03

Produce, fulfill & review

Coordinate the agreed production and delivery plan. Review results and replenishment needs before expanding the program.

Explore fulfillment

The operating details

Your partnership should be clear from day one.

We’ll work through the responsibilities that matter to your agency before the project moves into production.

  • Client relationship: contacts, approvals and communication boundaries.
  • Inventory: ownership, storage, replenishment and unsold stock.
  • Delivery: packing, destinations, dispatch and shipping charges.
  • Support: returns, exceptions and customer service ownership.
Scope My Partner Program
Coordinated branded apparel and accessories in white navy red and royal blue

Relevant experience

Built on merchandise work for brands and audiences.

LS Custom has supported Digital Merch Pros with celebrity and athlete merchandise fulfillment, as described by our team. Ask us to walk through relevant work and the responsibilities LS handled for those programs.

See merchandise examples

Project examples are discussed with appropriate permissions. Merchandise concepts shown on this page demonstrate possible collections.

Useful answers

Know the plan before you commit.

Clear responsibilities make a stronger merchandise program.

Can you work behind our agency brand?

Tell us how you want your agency represented, who may communicate with your client, and whether you need neutral or branded packing. We confirm the agreed communication, confidentiality and packing requirements before work starts.

Can we start with one client project?

Yes. Start with one scoped order or launch. Review product choices, artwork, quantities, production, packing and destinations before deciding how a recurring program should work.

How are partner projects priced?

The quote separates the agreed products and decoration from setup, storage where needed, picking, packing and shipping. Samples, custom packaging, integrations and additional support are scoped when required. Confirm the costs before setting your client price.

Who owns the inventory and handles returns?

Inventory ownership, stock commitments, reorder responsibility, returns and customer support must be assigned in the program scope. Share your existing workflow so we can agree where LS Custom fits.

Do you support agencies outside Houston?

Nationwide programs can be coordinated remotely from our Houston-area team. Share delivery destinations and launch dates so production and shipping requirements can be reviewed.

Can you guarantee a launch deadline?

Timing depends on product availability, approved artwork, quantities and the fulfillment plan. We confirm the schedule in your written quote; do not announce a delivery promise until the production and shipping plan is agreed.

Start with one project

Bring us your next client brief.

One client project is enough to start the conversation. Tell us what your agency wants to own and where you need production or fulfillment support.

Share your company, approximate quantity and timing. We’ll review fit and prepare the next steps. Project pricing and delivery commitments are confirmed in your quote.