Questions before ordering?
Search answers about apparel, gifts, shipping, stores and purchasing.
Merchandise FAQ →Houston roots. Nationwide service.
Custom apparel, corporate gifts and merchandise shipped across the U.S. Work directly with our Houston-area team for one order, a launch or ongoing support. No special program to join.
Get a Nationwide Order Quote
Houston roots. Coast-to-coast service.
Coordinate apparel, gifts and promotional items from our Houston-area production and fulfillment base to offices, employees, customers and events across the country.

Bring product selection, decoration, kit assembly and delivery planning into one conversation instead of managing each handoff yourself.
Plan West Coast, Midwest, Northeast and Southern deliveries together. Share destination ZIP codes and in-hand dates to compare shipping options.
A Texas-based team provides a U.S. point of contact for artwork approvals, order coordination and domestic distribution.
We separate production time from carrier transit. Ready stock can avoid a new production cycle; print-on-demand orders need time for decoration before shipping. Houston is not automatically faster to every destination, so your quote compares the actual products, ZIP codes and service options.
Plan your U.S. deliveriesSearch answers about apparel, gifts, shipping, stores and purchasing.
Merchandise FAQ →Explore production and fulfillment for marketplace sellers and merch brands.
Online seller fulfillment →Plan merchandise for American teams, offices, customers and events.
International company support →
Coordinate merchandise for offices, branches and locations across states.
Plan office deliveries
Welcome and recognize people with useful, coordinated merchandise.
Explore employee kits
Scope packing and delivery around event locations and required dates.
Plan event merchandise
Why work with a Texas-based team?
Our Katy production and warehouse base brings decoration, assembly and shipping coordination together. Our Houston-area team helps you choose products, approve artwork remotely and organize deliveries across states. You do not need to visit Texas to order.
Get help with your out-of-state orderA clear quote for your order
Your quote accounts for the chosen products, decoration, quantities, packing and destinations. Shipping costs and transit time depend on the order and delivery ZIP codes.
Review garment choices, artwork, placements and quantities together.
Define packing, storage, recipient lists and recurring needs.
Share shipping states, address counts and required dates for a scoped estimate.
Optional company stores
Need repeated orders for employees or locations? Ask about a company store with approved merchandise and ordering rules. A store is optional; you can order directly from our team.
Request a Merch Hub Demo
Yes. Request a quote for a single apparel, gifting or merchandise order. You do not need to join a program or open a company store.
Send your logo and product requirements. Review the proposed artwork and decoration details with our team before approving production. Ask about samples when needed.
Yes. Share destination ZIP codes, quantities per address and receiving requirements so we can quote packing and shipping for offices, employees or events.
They depend on products, decoration, quantity and destinations. We confirm availability, production timing and the shipping plan in your quote.
Explore corporate gifts, new-location kits or assembly and delivery support. Each service can support a one-time order or repeat needs.
One plan. Every destination.
Plan samples, approvals and delivery without making a trip to Houston. Confirm the products and receiving requirements before promising arrival dates.
Yes. You can begin with an online quote request and coordinate product selection, written approvals and shipping remotely. Physical samples can still be requested where available. The exact payment, ordering and approval workflow is agreed for your project; a custom order is not necessarily an instant-checkout transaction.
Merch fulfillment is the process of getting approved merchandise to the right recipients: receiving or producing goods, holding stock when needed, picking, packing, labeling and dispatching orders. A complete program also defines inventory records, replenishment and issue handling. Store management, buyer support and returns are separate responsibilities unless included in the scope.
Yes. Your headquarters can approve the assortment and purchasing while shipments go to offices or individual employees. Start with recipient counts, destination ZIP codes, kit contents and release dates. Agree who provides addresses, authorizes each shipment and manages changes before transferring recipient data.
Separate the approvals: use the selected product's measurements or an available size sample for fit, a dimensioned proof for artwork and placement, and a physical decorated sample when required. Review the packaging specification or sample separately. Record the approved versions and allow for sample shipping and feedback in the timeline.
Yes. Direct-to-location or individual delivery can be scoped while purchasing remains centralized. Provide a destination-level quantity and size breakdown, receiving contacts and any packing labels needed. Compare that plan with consolidated delivery using the complete handling and shipping cost, not just the garment price.
Use your actual destination mix, order frequency, parcel weights and carton dimensions. Compare receiving, storage, inventory handling, picking, packing, shipping and replenishment, including unsold-stock risk. A Texas address alone does not prove the lowest cost or fastest delivery; review representative orders and define the required service levels.
Yes, subject to the event's receiving rules and a confirmed delivery plan. Provide the venue, event name, recipient, required labels, delivery window and any advance-warehouse instructions. Identify who accepts the shipment and pays venue handling fees. Shipping to a hotel's street address alone may not identify the correct receiving process.
We review the dispatch origin, inventory readiness, destination ZIP codes and selected carrier service. Production, packing and transit are separate parts of the schedule. Different addresses can need different services or release dates; obtain a project-specific plan rather than assuming one transit promise applies to every recipient.
Yes. Identify Alaska and Hawaii destinations separately and include ZIP codes, package contents, quantities and required dates. Available services, cost and product restrictions need review for those shipments. Do not apply a mainland shipping allowance or arrival estimate without confirmation.
Provide the complete destination format, recipient, product contents, quantity, package dimensions and required date. Ask the team to check the applicable carrier service, address requirements, documentation and product restrictions before accepting the shipment. Support for ordinary U.S. business addresses does not automatically confirm every territory or military destination.
Set an address-confirmation deadline and identify who can authorize changes. Report an update to the order contact immediately with the order reference; do not send payment information in the message. Changes made after dispatch may be limited, carry charges or require a replacement shipment. A requested redirect is not a confirmed delivery change.
Yes. Label each destination type and provide receiving details such as a department, suite, loading dock or building contact. Separate individual kits from bulk cartons in the quote so packing and service choices can be compared. Recipient data should be limited to what is needed for the agreed delivery workflow.
Obtain the receiving instructions from the venue or organizer first. Share the event dates, guest or exhibitor name, required labels, accepted window, on-site contact and handling charges. Confirm the ship-to address and carrier service in writing, then plan how goods will be located and collected when your team arrives.
Yes. Define a core range and a small set of approved regional alternatives, such as lighter layers or outerwear. Record which roles and locations may order each product, the branding specification and substitution rules. Each item still needs its own availability, size range, minimums and price review.
Compare the quantity and packed size going to each destination, who can receive bulk goods and who will distribute them afterward. Include pallet or carton handling, appointments, unloading needs and internal distribution time. Individual parcels may simplify recipient delivery but create more packing and shipping transactions.
Yes. Identify the purchasing entity, billing contact, creative approver and U.S. receiving contacts at kickoff. Keep product, artwork and cost approvals in one controlled record so comments from different teams do not create conflicting instructions. Confirm payment, recipient-data handling and any time-zone constraints before setting milestones.
Ask for the delivery address, receiving hours, contact phone, dock or loading access, vehicle restrictions and appointment procedure. For larger shipments, confirm unloading equipment and whether special handling is needed. Include building or venue fees and label requirements in the plan before a service is selected.
Approve a schedule with separate checkpoints for product availability, artwork, purchasing, production, packing, dispatch and estimated arrival. Include an approval cutoff and contingency for exceptions. Announce a recipient-facing date only after the operating plan has been accepted; do not treat an estimated production date as a delivery guarantee.
Yes. Select representative products, sizes and destination types for the pilot. Agree on checks for fit, decoration, address accuracy, packing, tracking and issue resolution, then review the results together. Expand only after responsibilities and changes are documented; a successful small pilot does not automatically validate an unforecast national peak.
Your team still needs to approve budgets, brand use, product choices, recipients, purchasing and material changes. Assign owners for forecasting, address accuracy, employee eligibility and internal communication. LS Custom's production, storage, shipping, reporting and support responsibilities must be recorded in the scope rather than assumed from the word “fulfillment.”
One order or ongoing support
Tell us what you need, approximate quantities, delivery ZIP codes and your in-hand date. We help with product selection, artwork approval and a written quote before production.
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